The City of Goldsboro treats Neuse River water at its own plant, so homes inside the city have no well pump. Much of unincorporated Wayne County is served by Wayne Water Districts, and some rural homes still have their own private wells; on those, a dry faucet usually means the pump, the switch or the tank. Call the number on this page to be connected with a local plumber in Goldsboro.
What happens when you call
You'll be connected with an independent plumber who works in the Goldsboro area. They'll ask whether you're on city water, a Wayne Water Districts line or your own well, whether any water is coming out, and what the pump is doing. A reading from the pressure gauge by the tank helps a lot.
For a private well, the plumber typically tests the electrical side first: breaker, pressure switch and control box. Then the tank's air charge gets checked against the switch setting. Only after that does the pump come out of the well, along with its drop pipe and wire. Deep pulls sometimes involve a well contractor.
What affects the cost
- Whether the fault is at the controls, the tank or the pump
- How deep the pump hangs and its size
- Age and condition of the tank, check valve and wiring
- How easy the wellhead is to reach
- For city customers, a leak or valve repair on the owner's line instead
Local conditions
Goldsboro is the Wayne County seat, on the Neuse River and home to Seymour Johnson Air Force Base. The city runs its own water treatment plant on Jordan Boulevard, using the Neuse as its main source with the Little River as a backup. In-city homes are on that system.
Outside the city, much of unincorporated Wayne County is served by Wayne Water Districts, which runs on wells, so the district maintains those pumps rather than the homeowner. Private wells exist too, especially on rural lots off the main district lines, though nobody has published a count. About 59% of Goldsboro's homes were built before 1980, and older properties in the county may have well equipment that's been in place a long time.
Permits inside Goldsboro and its one-mile ETJ come from the City of Goldsboro Inspections Department. Elsewhere in the county, Wayne County Inspections issues building, plumbing and other trade permits.
Before the plumber arrives
- Shut off the pump's breaker if it's running nonstop
- Note the gauge reading and anything recent, like a storm or an outage
- Check for water around the tank or soft ground in the yard
- Find your water bill, if any, so you know which system you're on
Well Pump Repair questions in Goldsboro
How can I tell if my house is on a private well or public water?
I'm on public water and my pressure dropped. Could a pump be the cause?
Does replacing a well pump need a permit, and who issues it?
What happens to my water when the power goes out?
More plumbing services in Goldsboro
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