For a gas smell in a Kenly home, leave first and call 911 or Piedmont Natural Gas at 800-752-7504 from outside. For non-emergency work such as a new gas range line, a leaking fitting or replacing old pipe after the meter, call the number on this page to be connected with a local plumber in Kenly.
Reasons people call about gas lines
- A rotten-egg smell (always leave the house before calling)
- The utility found a leak on the house side and shut off service until it's fixed
- A switch from electric to a gas range, dryer or water heater
- Old pipe in the crawl space showing heavy rust
- A pilot that keeps going out or burners that won't stay even
Local picture: Kenly's homes and gas
Kenly is a small town on US 301 and I-95 at the Johnston-Wilson line. Most of it lies in Johnston County, which a 2014 Utilities Commission report lists for Piedmont Natural Gas, and the small Wilson County part is in a county listed for Piedmont as well. Gas availability still varies street to street, so Piedmont is the one to ask whether service can reach a house.
Kenly's housing is old: the median home dates from 1973, and about 65% were built before 1980. In houses that age, the gas piping has usually outlived at least one furnace and water heater. Expect threaded black iron under the floor, maybe a few capped stubs where appliances were removed, and connectors that may be older than current standards. None of that is automatically dangerous, but it's worth a pressure test and inspection whenever a new appliance is added.
Permits work differently than in a larger town. Kenly's code says the county Inspections Department provides inspections, Johnston County for most of town and Wilson County for the small Wilson portion. Johnston County Inspections is in Smithfield.
Cost considerations
- Whether the repair is one joint or a longer section of corroded pipe
- Crawl space height and how easy the pipe is to reach
- Upsizing old, small piping for a new appliance
- Additional fixes if the pressure test turns up more than one leak
- County permit and inspection steps
Next steps after you call
You'll be connected with an independent plumber who covers Kenly and nearby Johnston County. Let them know whether the meter is shut off or tagged, which appliances are on gas and roughly how old the house is. They can tell you whether your address permits through Johnston or Wilson County.
Gas Line Services questions in Kenly
I smell gas in the house. What should I do first?
Does new gas piping need a permit and an inspection?
What gas piping problems turn up in older houses?
My home uses propane. Can a plumber work on those lines?
More plumbing services in Kenly
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