New Hill is an unincorporated community in southwestern Wake County, and most homes there rely on a private well and are not on municipal sewer. Town water and sewer from Apex reach a property only where lines exist and the parcel annexes. Plumber Raleigh NC is a free referral line, not a plumbing company; call the number on this page to be connected with a local plumber in New Hill.

Plumbing services in New Hill
A crossroads near Harris Lake
New Hill has no town government and no Census population of its own. Its ZIP code, 27562, had about 5,659 residents in recent Census estimates and reaches into Chatham County. The community is about 18 miles from downtown Raleigh in a straight line, along Old US 1, New Hill Olive Chapel Road and New Hill Holleman Road, near Harris Lake, the Shearon Harris nuclear plant and the southern end of the American Tobacco Trail. The old core is the New Hill Historic District, but the housing is mostly new: the median home was built in 2013, and about two-thirds went up after 2010.
Well or town water depends on the address
For most homes, water comes from a private well permitted by Wake County Onsite Water Protection. The county offers well water testing, including a radiological package that screens for naturally occurring contaminants, and it is worth using after any well repair or if the taste changes. Town water is possible only near Apex lines: Apex requires parcels in its extraterritorial jurisdiction to annex before connecting to water or sewer. If a well goes dry, Apex says emergency annexation can be expedited.
The big sewer plant is not your sewer
The 18 million gallon a day Western Wake Regional Water Reclamation Facility, which treats wastewater for Apex, Cary, Holly Springs, Morrisville and RTP South, is located in New Hill. That does not mean New Hill houses are connected to it. Most homes here are not on municipal sewer and use a private onsite wastewater system, so a slow drain or backup usually comes down to the pipe running from the house out to the system's tank.
New Hill compared with Raleigh
| Question | Most of New Hill | Raleigh |
|---|---|---|
| Water supply | Private well | Raleigh Water |
| Wastewater | Private onsite wastewater system | City sewer |
| Plumbing permits | Wake County Permits and Inspections | City of Raleigh |
Wake County permits plumbing work in unincorporated areas. A like-for-like water heater replacement done by a plumber with a state license needs no county permit as long as the fuel, energy input, location and venting stay the same.
Gas and what to say on the call
Natural gas in Wake County comes from Enbridge Gas North Carolina, the former PSNC, but whether a main reaches a given rural road varies. If you smell gas, leave and call 911 or your gas supplier from outside. When you call the number on this page, say that you're on a well, describe the symptom, and mention if every faucet is affected; that often points to the pump or pressure tank. You'll be connected with an independent local plumber who works in New Hill.
Common questions in New Hill
Can my New Hill home connect to Apex water and sewer?
What happens if my well goes dry in New Hill?
Should I test my well water in New Hill?
Do I need a permit to replace a water heater in New Hill?
Nearby cities and towns
Sources
- Wikipedia: New Hill, North Carolina
- Census Reporter: ZIP 27562
- Wake County: Groundwater protection and wells
- Wake County highlights importance of well water testing
- Town of Apex: Connect to town water and sewer
- Crowder: Western Wake Regional Water Reclamation Facility
- Wake County Permits and Inspections FAQ
- Point2Homes: New Hill demographics (housing age)
- Enbridge: acquisition of PSNC completed (now Enbridge Gas North Carolina)
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