Sewer Line Repair in New Hill, NC

New Hill is a small rural crossroads in southwestern Wake County near Harris Lake and the Shearon Harris nuclear plant, now seeing new subdivisions; the median home was built in 2013. The 18 MGD Western Wake Regional Water Reclamation Facility, which serves Apex, Cary, Holly Springs, Morrisville and RTP South, sits in New Hill, but that doesn't mean New Hill homes are connected to it. Most are not on municipal sewer. Apex requires parcels in its ETJ to annex before they can connect to town water and sewer.

So for most homes here, "sewer line repair" means the private pipe from the house to the onsite system's tank. That pipe is ordinary plumbing and can fail in the same ways as any sewer line.

What to do now

1. Stop using water. Every flush or load of laundry adds to the backup.
2. Keep people and pets away from any wastewater.
3. Note where it's backing up. The lowest drain in the house is usually first.
4. Find the cleanout on the line leaving the house, if there is one.
5. Know which system you have. If you're on Apex sewer, a problem at the main is the Town's; if you're on a private onsite system, have its location handy.
6. Call to be connected with a plumber.

Symptoms and likely causes

What affects the cost

• Length and depth of the pipe, since larger lots can mean a longer run
• Whether cleaning is enough or a section needs repair
• Access through a cleanout
• Permits through Wake County Permits and Inspections for unincorporated Wake; the Chatham County part of the 27562 ZIP may fall to Chatham County

The tank and drainfield are handled separately under the county's onsite wastewater rules, which the fact sheets don't cover. A plumber can tell you whether the pipe is sound, which helps you decide whether to call an onsite system provider next.