Most New Hill homes are on private wells, which means the entire buried line from the well to the house belongs to the owner. A plumber can find the leak and repair or replace that line. Call the number on this page to be connected with a local plumber in New Hill.
How New Hill gets its water
New Hill is an unincorporated community in southwestern Wake, near Harris Lake. Most homes rely on private wells permitted by Wake County. Town water reaches only where Apex or Holly Springs lines extend, and Apex requires parcels in its ETJ to annex before connecting to town water or sewer. New Hill's housing is mostly new, with a median year built of 2013 and about two-thirds built since 2010, so lines are usually plastic and fail at fittings, at spots stressed by settling, or where later digging cut them.
What to do now
- Turn off the pump breaker or close the valve at the pressure tank if water is pouring out.
- Listen to the pump. A pump that cycles when no water is in use usually means a leak.
- Walk the line from the well to the house and look for wet or sunken ground.
- Check the electric bill. A pump running more often uses more power.
- Call a plumber to locate and repair the line; 811 doesn't mark private well lines.
Symptoms and causes
| Symptom | Likely cause |
|---|---|
| Pump short-cycles with taps closed | Leak on the buried line or in the house |
| Wet strip between well and house | Leak on the well line |
| Pressure won't hold | Leak, or a pressure tank or pump problem |
| Leak after new landscaping | Line cut or nicked during the work |
What affects the cost
- Length of the line from the well house to the home.
- Repair or replacement of the run.
- Well equipment. If the pump or tank was damaged by constant cycling, that adds work.
- Permits. Wake County Permits and Inspections covers unincorporated Wake.
If a well fails completely and you're near Apex lines, Apex can expedite emergency annexation for a dry well. Wake County also offers well water testing, including a radiological package for naturally occurring contaminants, which is worth considering after any well line work, since an open line can let surface water or soil in. Calling this number connects you with an independent local plumber who serves New Hill; we're a referral service, not a plumbing company.
Water Line Repair questions in New Hill
My house runs on a private well. Where does the water line start and stop?
Public water lines are coming to my area. What does connecting involve?
Does calling 811 get my private water line marked?
Is a permit needed to repair or replace a water service line?
More plumbing services in New Hill
Water Line Repair nearby
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