Most New Hill homes are not on municipal sewer and drain to a private onsite wastewater system; Apex sewer is available only to parcels that annex where lines reach. A plumber can clear clogged fixtures and the building line either way. Call the number on this page to be connected with a local plumber in New Hill.
New Hill's situation
New Hill is a rural crossroads in southwestern Wake near Harris Lake. The 18 million-gallon-a-day Western Wake Regional Water Reclamation Facility is located here, but that doesn't mean New Hill homes are connected to it. Most homes rely on a private onsite wastewater system, and Apex requires annexation before connecting parcels in its ETJ to town water and sewer. Housing is new, with a median home built in 2013, so pipes inside the house are mostly plastic. If your property is in Apex's ETJ and a line reaches your road, connecting means annexing into Apex first; that's a planning decision, not something a drain plumber handles.
What to do first
- Stop using water if drains are backing up.
- Check how many fixtures are slow. One is usually a local clog. All of them suggests the building line or the onsite system.
- Know which system you have. If you pay Apex for sewer, you're on town sewer. If not, you're likely on a private system.
- Plunge a single fixture, but skip chemicals, which can also harm a private system.
- Find the cleanout on the building line, usually near the foundation.
- Call for a plumber to clear the line.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| One slow drain | Hair, soap or food in that branch |
| All drains slow, line clears with a cable | Blockage in the building line |
| Line is clear but drains still slow | The onsite system needs service |
| Slow drains after heavy rain | Saturated soil around the onsite system |
| Wet, smelly ground in the yard | A problem with the onsite system |
Clearing the line works the same way on either system: the plumber cables it from a cleanout. The difference is what comes next if the line is clear and the house still drains slowly.
What affects cost
- Where the clog is
- Access through a cleanout
- Cable, jetting or camera work
- Repairs, which go through Wake County Permits and Inspections for unincorporated Wake
- Time of the call
If the plumber clears the line to the tank and the problem continues, you'll need a company that services onsite wastewater systems.
Drain Cleaning questions in New Hill
My house isn't on municipal sewer. Can a plumber still clear the main drain?
Why do some drains back up after heavy rain?
Can a newer house still have drain problems?
Can flushable wipes really clog a pipe?
More plumbing services in New Hill
Drain Cleaning nearby
Helpful guides
Sources
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