Plumbers in Rolesville, NC

An old town full of new houses

Rolesville was incorporated in 1837, which makes it the second-oldest town in Wake County, and it started out as a stagecoach stop. Today it's one of the county's fastest-growing suburbs, roughly 14 miles northeast of Raleigh as the crow flies, between Wake Forest and the US 401 Rolesville Bypass that opened in 2015. Population hit 9,475 in 2020.

The housing is about as new as it gets in this area. The median home was built in 2013, around 64% were built since 2010, and fewer than 5% are older than 1980. Plumbing calls here tend to be about builder-grade fixtures, water heaters, toilets, disposals and the occasional leak at a fitting that was never quite tight, not worn-out pipe.

Who supplies the water

The Town lists the City of Raleigh for both water and sewer. Raleigh Water's customer line is 919-996-3245; for emergencies it lists 919-996-2737 on weekdays and 919-829-1930 after hours. Water is drawn from Falls Lake and Lake Benson, it's soft (about 25 ppm hardness in the 2025 report), and Raleigh switches from chloramine to chlorine for about six weeks each spring. Raleigh is responsible up to the property line, and the owner is responsible from there to the house.

Rural homes outside the service area use private wells. Wells in eastern Wake can carry naturally occurring uranium, radon and radium, so if you're on one, a test through the county is worth doing before blaming the plumbing for an odd result.

Permits work differently than in Raleigh

Inside Raleigh, the city issues plumbing permits. In Rolesville, building and trade permits go to Wake County Permits and Inspections; the Town's own portal is only for things like driveways and signs. Wake's trade permit application covers water heater change-outs. If you're adding an irrigation meter or splitting a meter, you need both a Raleigh Utility Permit Application and a trade permit.

Irrigation backflow assemblies fall under Raleigh's cross-connection program, which calls for a test by a City of Raleigh certified tester every three years by July 1 for homes.

Electric and gas

Electric service is split east and west between Duke Energy Progress and Wake Electric, which matters if you're sorting out an electric water heater issue. Natural gas comes from Enbridge Gas North Carolina where lines exist. If you smell gas, leave the house and call 911 or Enbridge once you're outside.

Making the call

Tell the person you reach what's happening, where in the house, and whether you've shut off the water. The independent plumber you're connected with sets the appointment and price with you directly.